Infrastructure Maintenance Management
We will help make your IT infrastructure function run like a well-oiled machine. This includes server monitoring and alerts (e.g., patching and health checks), workstation protection (Malware, anti-virus, and anti-spyware), firewall management (e.g., configuration backups and firmware updates), backup management and disaster recovery.
Help Desk Support
This can be on-site or remote and delivered on an unlimited or hour-by-hour basis. When choosing a support package, we have experienced techs on specific line-of-business applications.
Has a verity include file backups, hosted Exchange, or a full-on hosted desktop solution that removes both the capital expense and support burden of servers altogether creating one stop shop for actual computing, security, and maintenance elements of your network.
CIO level consulting to help vet and implement new management solutions, coordinating with multiple vendors for scalable upgrade projects, and to generally help align your technology decisions with your business’s trajectory.
Consultation • Windows & Mac support • Quarterly check up • Ticketing System • Computer tune-up (Quarterly) • Remote Support • Onsite supports (Work & Travel Fee) • Diagnostic and repair • Computer Life Cycle Planning • Printer and MFP support • Data backup and recovery • Virus & malware removal • Browser & Internet Security • Peripheral Install • Software Installation • Application Troubleshooting • Printer setup • Computer/tablet setup • Hardware Inventory • Advice on hardware purchases • Mobile devices